Terms of service
Terms of Service
Last Updated: [Insert Date]
Welcome to www.raisingcraftees.com (“we”, “us”, “our”). By using our website and purchasing our craft bundles, you agree to the following Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, please do not use our site or services.
1. About Us
Raising Craftees provides curated craft activity bundles for children’s parties and events. We deliver the craft materials, instructions, and guidance—you provide the venue and supervision. We are based in the UK and serve customers in Sunderland, Durham, Newcastle, and surrounding areas.
2. Use of Our Website
You agree to:
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Use our website and services lawfully and respectfully.
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Not copy, distribute, or exploit any part of the site or its content without our permission.
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Not interfere with the security or functionality of the website.
3. Craft Bundle Purchases
When you place an order:
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You confirm that all details provided are accurate.
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You agree to pay the price listed at checkout, including any applicable taxes and delivery fees.
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Orders are subject to availability and confirmation.
If an issue arises (e.g., a product is out of stock), we will contact you to offer alternatives or a refund.
4. Delivery & Risk
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We aim to dispatch your craft bundle within the timeframe stated on the product page.
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Delivery times are estimates and not guaranteed.
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Once a bundle is delivered to your provided address, the risk of damage or loss transfers to you.
5. Supervision & Safety
All activities require adult supervision. You acknowledge that:
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Craft activities may include small parts or materials not suitable for children under 3 years old.
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It is your responsibility to ensure children are appropriately supervised and to assess whether each activity is age-appropriate and safe.
We are not liable for any injury or damage resulting from misuse or lack of supervision.
6. Refunds & Cancellations
We offer refunds or replacements for:
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Damaged or faulty items (photo evidence required within 48 hours of receipt).
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Cancellations made within 24 hours of ordering, provided the order has not been dispatched.
Personalised or customised bundles are non-refundable unless faulty.
7. Intellectual Property
All content on the website, including text, images, instructions, and product designs, are the intellectual property of Raising Craftees and must not be copied or reused without permission.
8. Limitation of Liability
To the fullest extent permitted by law:
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We are not liable for any indirect, incidental, or consequential damages from use of our products or website.
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Our total liability to you for any claim will not exceed the amount paid by you for the product in question.
9. Privacy
We take your privacy seriously. Please refer to our [Privacy Policy] for information on how we collect and use personal data.
10. Changes to Terms
We may update these Terms from time to time. When we do, we will update the "Last Updated" date above. Continued use of the website after changes means you accept the updated Terms.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
Contact Us
If you have questions or concerns about these Terms, you can contact us at:
